Returns and guarantee
All products can be changed within 15 days after delivery of the package. If the size is not correct or the product does not convince you, or any other defect of the order, we will change it accordingly.
If the return is the result of a change of size or product by you, the cost of the refund will be paid by the customer and the new shipment with the new order will be satisfied by us.
If the change is caused by an error or a defect in the product, we will pay the cost of your shipment and the new shipment.
* For obvious reasons, the revenues of products that show clear evidence of having been used or have some type of malfunction will not be accepted.
** We do not accept any package that has an import to pay for the shipment (reimbursement). The customer will have to pay the shipment and, if applicable, we will refund the amount or we will add a product with a value equal or superior.